Privacy Policy
Last updated: October 26, 2026
This Privacy Policy describes how Montecito Lane collects, uses and protects your personal information when you visit or make a purchase from montecitolane.com.
Please read this Privacy Policy to understand our information practices and the choices available to you.
Information we collect
When you visit our website or place an order, we may collect information such as:
Your name
Email address
Phone number
Billing address
Shipping address
Order details
Payment confirmation details
Device and browser information
IP address
Website activity, such as pages viewed and products added to cart
We only collect information that is reasonably necessary to operate our store, process orders, improve our website and provide customer service.
How we use your information
We may use your information to:
Process and fulfill your order
Send order confirmations and shipping updates
Respond to customer service requests
Manage returns, refunds and exchanges
Improve our website and shopping experience
Detect fraud or security issues
Send marketing emails, if you have subscribed
Comply with legal and tax obligations
Shopify
Our store is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to sell our products and services to you.
Your information may be stored through Shopify’s data storage, databases and applications.
Payments
Payments are processed securely through trusted payment providers.
Montecito Lane does not store full credit card details.
Depending on the payment method you choose, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, Shop Pay or other secure payment services available at checkout.
Sharing your information
We may share your information with trusted service providers where necessary to operate our business.
This may include:
Shopify
Payment processors
Shipping carriers
Suppliers and fulfilllment partners
Customer support tools
Email marketing platforms, if you subscribe
Analytics and website performance tools
We only share information where needed to provide our services, process orders or comply with legal requirements.
Direct supplier fulfilllment
Because some orders may be shipped directly from our suppliers, including suppliers located overseas, we may need to share relevant order and shipping details with those suppliers.
This may include your name, shipping address, order details and contact details where required for delivery.
Marketing emails
If you subscribe to our email list, we may send you updates about new arrivals, offers, sale events and store news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:
info@montecitolane.com
Cookies and similar technologies
Our website may use cookies, pixels and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, support checkout functionality and, where enabled, measure advertising performance.
You can manage cookies through your browser settings and, where available, our website privacy controls.
Some cookies are necessary for the website to work properly.
Data security
We take reasonable steps to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure.
We use trusted platforms and service providers to help keep your information safe.
Data retention
We keep your personal information only for as long as needed to provide our services, manage orders, comply with legal obligations, resolve disputes and maintain business records.
Your rights
Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of your personal information, and to exercise certain other privacy choices.
Where applicable U.S. state privacy law provides these rights, you may also have the right to opt out of the sale or sharing of personal information or its use for targeted advertising. Please contact us using the email address below to submit a request. Additional opt-out methods may be made available through our website where required by law.
To make a privacy request, contact us at:
info@montecitolane.com
Third party links
Our website may contain links to third party websites.
We are not responsible for the privacy practices or content of third party websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
Contact us
For privacy questions, contact us at:
Montecito Lane
Email: info@montecitolane.com
Website: montecitolane.com